An effective quality control and assurance strategy is of paramount importance to not only ensure efficiency in revenue cycle management but also to meet compliance requirements of insurance regulations. Our quality audit activity is an essential part of our service delivery framework and stringently followed at every stage of revenue cycle to streamline operations, minimize errors, and optimize revenue generation. Our quality audit team conducts daily audits for every process to identify errors and ensure higher accuracy in claims. Our quality assurance activities help us achieve improved compliance with insurance regulations.
Our Quality Control and Assurance Process
We aim to exceed SLAs through better process management and rigorous QA activities. Our daily audit mechanism helps us identify errors and take corrective measures. We analyse audit data on a regular basis and proactively identify areas of improvement as part of our continuous improvement policy. Salient features of our QA activities
By ensuring accuracy and efficiency in data entry, coding, billing, claim filing, denial analysis, managing account receivables, and by carrying out internal audits, we at RCM Workshop, are able to guarantee higher and faster realization of claims.