Infrastructure &
Data Security

Your Revenue Cycle Process is Secured
with RCM Workshop

Your Revenue Cycle Process is Secured with RCM Workshop

Scalable & Secure Infrastructure

RCM workshop has a robust IT Infrastructure to support a truly 24×7 operations for our clients. With built in redundancy at every critical IT asset, we ensure high availability and reliability of our service delivery. Data security, high speed internet connectivity and back up power supply are some of the key components of our IT infrastructure. We have arrangement for back up services through business continuity and disaster recovery management plan to ensure uninterrupted operations.

Infrastructure

Salient Features of Our IT Infrastructure

Our IT Infrastructure is built on latest technologies and equipment to support our service delivery. Reliability and security is the hallmark of our infrastructure.

Data Security

We are HIPAA compliant and we are fully committed to safeguard the privacy of all patients and to protect the confidentiality and security of patient information.

HIPAA training to all employees during joining period and once every six months

Regular review and assessment of compliance

Biometric access control for entry to and exit from the office

Connection to the clients’ servers through secure VPN tunnels

Confidentiality agreement with all employees

HIPAA compliant Password policy

ADVANTAGES

Benefits of Our IT Infrastructure

Our IT Infrastructure is scalable to accommodate sudden surge in work volume, fully backed up by standby power supply, and built on physical and technical safeguards.
Truly supports 24x7 services
100% HIPAA compliant
State of the Art VOIP & Call Recording Facility
Supported by Business Continuity Plan
Easily scalable on demand
Regular IT Audit by Compliance Team