About

Commitment to Deliver What
We Promise is Our Mission

Quality is the Hallmark of Our Service Excellence Honoring Your Trust is Most Important to Us

THIS IS WHAT WE ARE

RCM WORKSHOP

Our Best-in-Class Revenue Cycle Services

What we do

We Offer Medical Billing Services for Your Business

At RCM Workshop, we are passionate about providing unparalleled revenue cycle management services to our clients. As a business process outsourcing service provider, we understand your concerns about service outsourcing and assure you of a service that exceeds your expectations by meeting your high standards for quality, reliability, and service. Our unwavering commitment to delivering exceptional service is backed by our team of highly skilled medical billers and coders, who leverage their domain expertise and knowledge of industry-standard best practices to ensure that you receive the maximum possible and timely reimbursements for your services. Our team of experts is here to support you every step of the way, and we are committed to delivering the highest levels of quality and reliability in all that we do.

Our Service Delivery Organization

Excellence in Infrastructure, Service Delivery, Quality & Compliance

Our services are built on cutting-edge infrastructure, a proven service delivery mechanism that consistently exceeds SLAs, strict adherence to compliance and regulatory requirements, and a culture of excellence that permeates everything we do. We believe that our unwavering commitment to quality and our team of dedicated professionals are essential to ensuring your success. We firmly believe that a tested and reliable service delivery organization is the bedrock of the exceptional service that our clients deserve.

Our Infrastructure

Provides Business Continuity, Redundancy & Scalability

Our assurance of service excellence is the culmination of a prudent blend of IT infrastructure, technology, and operations management. We are steadfast in our pursuit of delivering quality services that are sustainable, scalable, and fully compliant with HIPAA and data security requirements. Our IT infrastructure is designed to comprehensively address disaster management issues, thereby mitigating unforeseen disruptions and ensuring uninterrupted operations and business continuity.

Our Service Delivery Framework

Process Design, Transition, Operation & Measurement

Our service delivery framework provides a comprehensive set of guidelines, standards, and procedures to ensure a smooth and non-disruptive process transition, as well as effective management of day-to-day billing operations. Our team of billing experts follows project management best practices to ensure that every processing task is executed efficiently. We provide metrics-based reporting to our clients, and our dedicated Account Manager is always available to respond to your concerns and assist us in achieving continuous process improvement.

Our Quality Process

The Backbone of Consistent Excellence

Ensuring high-quality service delivery is paramount to us, as we strive to meet not only defined quality standards but also continuously improve our services. We have a rigorous review and audit process to ensure error-free delivery. Our quality culture, control mechanism, and assurance activities, supported by periodic process benchmarking activities, give us the confidence to provide excellent service. This approach helps us establish trust, loyalty, and satisfaction among our clients.

Our Compliance Framework

HIPAA Compliance & Data Security to Safeguard Your Business

Ensuring data security and compliance with HIPAA regulations is our top priority. We take great care to protect sensitive healthcare data in accordance with the strict requirements of the healthcare industry. Our compliance framework covers all the administrative, physical, and technical safeguards required by the HIPAA regulations of 1996. We are fully committed to complying with all regulatory requirements by implementing compliance-specific standard operating procedures.

Our People

A Culture of Trust, Hard Work & Innovation

Our team of experienced billers, coders, delivery experts, and account managers is highly motivated and dedicated to achieving unmatched excellence in every aspect of your billing process. They function as an extension of your team, fully aligned with your schedules and requirements. Supported by our employee-friendly policy and trustworthy work culture, they are always eager to undertake the most arduous assignments and meet deadlines and targets with a positive attitude.

Our Engagement Model

Flexible, Customized & Unbeatable Pricing

Our business engagement model revolves around our clients’ needs and requirements. We offer a tailored engagement and pricing plan that fully utilizes our exceptional billing expertise and quality-driven approach to deliver unmatched value to your business. With our standardized medical billing process and workflow, we guarantee highly competitive and unbeatable pricing without requiring long-term commitments. Your satisfaction is our top priority, and we are committed to providing you with the best possible service.